What you pay

We believe cost should never stop you getting support. We bulk-bill through Medicare, so most people pay nothing.

What you pay at Mums Matter
Your situationYou pay
Your first 20 sessions with us, with a GP plan$0Bulk-billed, nothing to pay
After-hours sessions with a GP plan$75Gap after your Medicare rebate
No Medicare sessions left this year, or not eligible$30 to $220.25Depends on your clinician
Relationship counselling (60 minutes)$150Per session
Family forming support (60 minutes)$145.25Per session
Cancelling with less than 24 hours notice$100Late cancellation fee

How to get started

  1. See your GP

    Ask for a Mental Health Treatment Plan and a referral to Mums Matter. This is what makes your sessions bulk-billed.

  2. Book a session

    Choose a psychologist and a time that suits you online. Sessions are by video, phone or in person at one of our locations.

  3. Pay nothing for your first sessions

    With a GP plan, your first 20 sessions with us are bulk-billed. Medicare covers up to 10 sessions each calendar year.

What these words mean

Mental Health Treatment Plan
A plan your GP writes with you in a standard appointment. It lets Medicare pay for your psychology sessions. Some people call it a Mental Health Care Plan.
Bulk-billed
We claim the session straight from Medicare, so you have nothing to pay.
Gap fee
The part of the fee Medicare doesn't cover. You pay the full fee on the day and Medicare refunds the rest to you.

Session details

With a GP plan

Bulk-billed sessions

$0Bulk-billed, nothing to pay

A 50-minute session with a psychologist or mental health clinician, by video, phone or in person, when you have a Mental Health Treatment Plan from your GP.

Medicare funds up to 10 sessions each calendar year. We bulk-bill up to 20 sessions in total with Mums Matter.

With a GP plan

After-hours sessions

$75Gap after your Medicare rebate

A 50-minute session by video, phone or in person. You pay the full fee on the day and Medicare refunds your rebate within 1 to 2 days.

Clinical psychologist
$220.25
Psychologist
$173.95
Mental health social worker or occupational therapist
$162.25

No Medicare rebate

Private sessions

$30 to $220.25Depends on your clinician

If you're not eligible for Medicare, or you've used this year's Medicare sessions, you can pay privately. Private health insurance may give you a rebate.

No Medicare rebate

Relationship counselling

$150Per session

A 60-minute relationship counselling session with a relationship counsellor.

About relationship counselling

No Medicare rebate

Family forming support

$145.25Per session

A 60-minute family forming support session with a psychologist.

About family forming support

Late cancellation fee

$100

If you need to cancel or move your appointment, please give us at least 24 hours notice. If you give less notice and we can't fill the time, we charge a late cancellation fee.