Health and other professionals can securely request that Mums Matter contact your patient/client.

Your client will receive an email and SMS with information about:

  • our services

  • how to book an appointment

  • obtaining a GP Mental Health Care Plan.


General Practitioners, Private Psychiatrists & Paediatricians


  • If your patient is suffering from a mental health condition, you can complete a Mental Health Care Plan along with a referral letter which you provide to the patient directly.

  • Your patient will then be able to access the Medicare rebate and be bulk billed (no out of pocket expense) for up to 10 individual sessions in the calendar year.

  • If a mental health care plan is not indicated, patients can still choose to access the service for a fee. If they have private health insurance, they may be eligible for a rebate.

You may securely upload your referral here or fax it to us.

Other Health or Community Professionals


Your patient/client will require a Mental Health Care Plan from a General Practitioner or private Psychiatrist or Paediatrician to access the Medicare rebate and be bulk billed (no out of pocket expense) for up to 10 sessions in a calendar year. Otherwise they can still choose to access the service for a fee. If they have private health insurance, they may be eligible for rebate.

Please note: Mums Matter Psychology is not a crisis service. If your patient is experiencing severe distress or is contemplating suicide, please advise them to go to their closest Hospital Emergency Department, call 000 or call Lifeline on 13 11 14. If they would like to speak to someone for support and counselling over the phone, please have them call the Perinatal Anxiety and Depression Australia helpline on 1300 726 306.

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