Question 1

Is Mums Matter Psychology right for me?

Accepted Answer

Mums Matter Psychology may be right for you if you are experiencing mild to moderate perinatal depression, anxiety or stress-related disorder as assessed by your GP.

Support is also provided if you have experienced birth trauma, pregnancy related loss such as stillbirth, miscarriage or termination, or infertility issues.

If you are in the postnatal period, your child or children are under the age of four.

Psychological treatment works best when you can:
- speak honestly about what is going on in your life and in your mind
- give your therapist feedback on how you are doing
- ask questions
- attend all appointments
- complete any homework you are asked to do

Question 2

Fees

Accepted Answer

We can provide a total of 20 bulk-billed sessions under Medicare if you have a Mental Health Care Plan from your GP, with a maximum of 10 sessions in each calendar year.

Private fees may still apply, including late cancellation or non-attendance fees, a $75 gap fee after 20 bulk-billed sessions, and a $75 gap fee for after-hours sessions after 5pm or on weekends.

Question 3

Locations and Telehealth

Accepted Answer

If you are only interested in face-to-face sessions, check our current locations to ensure one suits your availability.

If in-person appointments do not suit you, Telehealth sessions via Google Meet or telephone may be a better fit.

Question 4

Circumstances where our services will not suit your needs

Accepted Answer

We believe your psychological recovery will be better served by other services if you have:

- current or enduring psychotic illness or eating disorder
- long-standing suicidal or homicidal ideation or suicide attempts without current psychiatric care
- current child protection involvement without case management support
- current excessive alcohol or other drug use without Drug and Alcohol service support
- requests for cognitive, Autism Spectrum Disorder or ADHD assessments
- one-off assessments for court proceedings

Question 5

Waitlist for starting treatment

Accepted Answer

The approximate wait for seeing a clinician via Telehealth is two to four weeks from the time you are added to the waitlist.

Wait times for in-person appointments are significantly longer due to limited clinics. Please expect a wait time of three to six months for in-person appointments.

After completing the intake form, you will be contacted via email with next steps, including providing a copy of your Mental Health Care Plan and completing client registration.