Coronavirus COVID-19 Update

13 March 2020
Mums Matter Psychology cares deeply about the safety of our patients.​

As the corona virus situation continues to evolve, so do the implications for services. 


Please be alerted that the Federal Government has today released new bulk-billed Medicare items for the corona virus (COVID-19) situation.


These allow allied mental health professionals to undertake telephone and video conference sessions in place of normal face-to-face appointments for vulnerable groups including pregnant women and people with babies under 12 months of age.


As such we will be able to continue to provide safe services for those most at risk via telephone.


If you do not fit this criteria, you will be required to attend your face-to-face appointment as normal until any further advice is given by the government.


We will contact you via SMS in the days prior to your appointment to confirm if you would like to have your appointment via telephone instead of in person.


We will keep you abreast of any further developments.


Take care


Frances Bilbao

Director and Clinical Psychologist (MAPS)