Coronavirus COVID-19 Update

30 June 2020
Mums Matter Psychology cares deeply about the safety of our patients.​

As the coronavirus situation continues to evolve, so do the implications for services. 


Currently, we are predominantly offering services via telephone and video conference sessions (telehealth) in line with the Federal Government's 'stay at home' policy. These sessions are bulk-billed to Medicare and will be available until at least 30th September 2020. 


These allow allied mental health professionals to undertake telephone and video conference sessions in place of normal face-to-face appointments for ALL AUSTRALIANS.


As such we are able to continue to provide safe services for everyone.


If you currently have a face-to-face session scheduled, we will contact you via SMS in the days prior to your appointment to confirm if you would like to have your appointment via telephone or Zoom video conference instead of in person.

Some councils and clinicians are chosen to resume face-to-face services. We are currently able to offer face-to-face services in Newport, Altona, and Eltham. We anticipate that we will be offering face-to-face appointments in Armstrong Creek East, Corio, Leopold, Yarraville, West Footscray and Maidstone from mid-July/early August. We do not have an anticipated date for the Brimbank Council which is considered a "hotspot" at present.  


We will keep you abreast of any further developments.


Take care


Frances Bilbao

Director and Clinical Psychologist (MAPS)

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